Any questions? Call us on +31 186 643 646


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Privacy Policy

How do we handle your data?

With every visit to our website our web server recognizes neither your domain name, nor your email address.

When you visit our website, we save all information which you’ve voluntarily provided us with (for example research information and/or site registration). This information is only used internally and isn’t passed on to other organisations for commercial purposes.

On this website we also use cookies. A cookie is a small file sent by an internet server, which installs itself onto the hard disk of your computer. This file tracks traces of the visited internet site and contains some information about this visit.

A cookie can be used for functional, analytic or marketing purposes. Some of our functional cookies include those that allow you to log in with your personal account and place products in your shopping bag. Analytical cookies are those placed by programs such as Google Analytics. The data we gather from these cookies is anonymous and not shared with any third parties. We use it to determine which products are popular and how our website is used, for example. These cookies help us to make our website better for you, our customers. Finally, marketing cookies such as those placed by Facebook or Zanox help us to offer you personalised adverts, among others. This way, we hope to show you ads that are actually interesting to you rather than irrelevant. Some of this anonymous information is shared to third parties by the companies that place them. For a comprehensive list of cookies, please have a look at the “List of cookies we collect” section at the bottom of this page.

When we transfer or receive your data on our website, we always use the coding technologies that are recognized as accepted standards within the IT sector. When we receive or transfer sensitive information such as financial or medical information, we use a secure server. You’ll be informed of this via a screen that is shown on our site (pop-up).


How to contact us regarding our privacy policy?

If you wish to respond to our privacy policy, you can contact us:

  • By email:
  • By phone: +31 186 643 646 (on Monday to Friday: 08:00 -22:00 CET and on Saturday: 9:00 - 13:00 CET).
  • By post: Willem Beukelszstraat 13, 3261 LV, Oud-Beijerland, FAO Duifhuizen E-shop BV

If in future you do not wish to receive emails from our company, please unsubscribe using the button in the email or contact us using the email address listed above.

If you give us your postal address via the web, you’ll only receive the information you’ve requested, at the address you’ve given us.

If you give us your telephone number via the web, our company will only call you if this is necessary to inform you about the orders you’ve placed online.

Upon request we provide visitors of our site with access to all the information that we keep about them. If you want to access this information, please contact us at the address mentioned above.

Our company may use consumer information for new purposes in a way that isn’t yet covered in our privacy policy. In that case we’ll contact you before using your data for these new purposes, in order to notify you of the changes to our regulations for the protection of personal data and to offer you the chance to refuse your participation.

Upon request we offer visitors of our site the opportunity to correct any inaccurate information we may have about them. If you wish to correct your personal information, please contact us at the address mentioned above. If you wish to have your personal information removed, you can also contact us at the address mentioned above.

If you are of the opinion that our site doesn’t comply with our privacy policy, please contact our company at the address shown above.

If you do not wish to receive any (more) addressed advertising and/or commercial telephone calls, then you can let us know via the Infofilter foundation website:


List of cookies we collect

The chart below contains a list of cookies which we collect together with the information they contain.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.